From first search to first visit
CaregiverCrew is a marketplace: you find and choose an independent caregiver, and the platform handles messages, scheduling, payment and reviews.
Five steps, at your own pace
There is no sales call and no contract with us. You stay in control of who you talk to and when.
Search the directory
Enter a city or ZIP code and the kind of help you need. Narrow results by hourly rate, languages, experience, availability and ID verification. You can browse without an account.
Read profiles carefully
Each profile shows the caregiver's rate, services, weekly availability, training they list, and reviews from completed bookings. Our team reviews every profile before it is published.
Send a free care request
Create a family account and describe who needs care, what help is needed and when. The caregiver replies from their dashboard and you get an email. Ask anything: experience, approach, references.
Meet, then book
Arrange a call or a meeting. When you are comfortable, choose a date and the hours you need on the caregiver's calendar and pay through the platform.
Review after the visit
When a booking is completed, you can rate the caregiver and leave a short review. Only families with a completed, paid booking can review, which keeps ratings honest.
Good to know
- Searching, saving caregivers and sending care requests are free.
- You can cancel a pending booking from your dashboard.
- Need help choosing? Our team answers messages on business days.
How caregivers get listed and get work
Create an account
Sign up with your email and confirm it with a one-time code.
Complete your professional profile
Add a clear photo, your services, rate, languages, service area, experience and weekly schedule.
Profile review
Our team reviews your profile, usually within two business days, and either approves it or tells you exactly what to change.
Optional: verify your identity
Submit ID documents through your dashboard to earn the ID verified badge once approved.
Reply, work and get paid
Answer care requests, complete bookings and withdraw your earnings from your dashboard.
What CaregiverCrew is, and is not
CaregiverCrew is
- A marketplace that lists independent caregivers
- A place to compare, message, schedule and pay
- A team that reviews profiles and acts on reports
CaregiverCrew is not
- A licensed home care or home health agency
- The employer of the caregivers listed
- A provider of medical or nursing care
Depending on how you arrange care, you may have employer responsibilities, such as taxes for household employees. Read our guides